Support

At Inform Billing we pride ourselves on providing a high level of training and support to our customers, allowing you to get the most from our products. All customers are provided with a service level agreement for peace of mind and have access to the following:

  • Helpdesk support request system
  • Remote support
  • Site visits
  • Full technical and software support

If you require additional support, either as a one off or as a longer term project we will be happy to discuss your requirements in detail.

Training

As part of the installation process, we provide full training on our products to help you get up and running as quickly as possible.  Training can be held either on-site, at our offices or even online to suit your needs.  In addition we also offer a range of additional training courses that are tailored to meet specific requirements; we are happy to discuss your exact requirements as they arise.