Some happy customers

“Inform Billing’s experience in the telecoms industry gave us the confidence we needed and they were there to support us throughout the transition.  They helped us to migrate the lines and advised us on maintaining a healthy relationship with our previous provider.  Inform Billing don’t sign you up and then disappear.”

Eddie Bird
Eddie Bird Joint Managing Director

Not only has Inform Billing given us a professional, flexible billing platform which is adapted to our complex requirements, but they have also given us the expertise to manage it and keep control of our customer relationships.

Andrew Yeoman
Andrew Yeoman CEO

“We wanted to provide a more modern billing and support solution to our customers and we felt that wasn’t possible with our current system.  By utilising the expertise of Inform Billing as well as the enhanced functionality of the Eclipse billing platform, we were able to provide additional benefits such as an online account portal and improved support.”

Iain Simpson
Iain Simpson Managing Director

“Using the Eclipse billing platform has enabled us to grow and its reliability and accuracy has meant that we can concentrate on selling and seeing customers, safe in the knowledge that our bills are accurate. If we ever come across a challenge, the team at Inform Billing are always available and quick to help us out. Using Eclipse we have grown our fixed-line revenue by 66%.”

Dan Gardner
Dan Gardner Sales & Marketing Director

“As an IT company, we’re passionate about using technology to improve business performance and bring about greater efficiencies for the team. Since partnering Inform Billing we have eradicated manual processing and reduced our resource commitment to billing by 50%. We would definitely recommend them.”

James Healey
James Healey Managing Director

“Eclipse has improved the accuracy of our billing, the increased visibility we have gained from the reporting allows us to manage our business better, we have a robust system in place and the end-customer online portal has eased the burden on our Customer Service team.  Since partnering Inform Billing at the start of 2018 our turnover has doubled, but it takes us at least 75% less time to bill!”

James Warner
James Warner Managing Director