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Finalists in FOUR Categories!

Posted on:Thursday May 23, 2024

We are thrilled to announce that we have been shortlisted for FOUR awards at the Channel Champions 2024!

The Channel Champions Awards recognise the full range of teams who contribute to building winning channel organisations and their impressive achievements across all functions of the industry.

Inform Billing are shortlisted in the following categories:

Vendor Technical Support and Engineering Team

Winners in 2023, we are delighted to be finalists in the Technical Support and Engineering Team category in 2024, open to any UK based vendor, supplier, or network operator addressing the ICT channel. Submissions showing a consistent record of achievement over the last 12 months, providing channel customers with exemplary service, going the extra mile, working calmly and effectively to deadlines, and a dedication to problem resolution. Inform Billing’s continued investment in technical and engineering support underscores a commitment to ongoing improvement and customer satisfaction. Going beyond expectations, the team provides exceptional assistance, ensuring timely solutions and unparalleled customer satisfaction.

Vendor Sales and Account Management

Finalists again in 2024, following winning the category in 2023! Awarded to the sales or account management team in a vendor, supplier, or network operator, which has shown a consistent record of achievement against KPIs, a readiness to rapidly grasp and sell new solutions and technologies and has provided exemplary channel account management. Inform Billing’s consultative sales approach and robust account management programme has resulted in exceeding targets and surpassing new client goals. We have emphasised new resources and prioritised customer retention, achieving substantial growth, showcasing resilience and dedication to customer success.

Vendor Marketing Team

We were lucky to be finalists in 2023 within the Marketing Team category and now again in 2024, with the judges looking for a consistent record of achievement in developing and protecting the company brand, generating leads for the company, and creating a strong client and market profile via traditional and new media methodologies. Establishing our marketing strategy to confront industry challenges by enhancing our competitiveness, improving communication, showcasing diversity, and prioritising customer satisfaction. Inform Billing’s marketing efforts, include brand awareness, customer engagement, lead generation, and multifaceted campaigns, that have translated into tangible business returns with a significant increase in revenue growth.

Vendor Executive Leaderships Team

Shortlisted in the Executive Leaderships Team category, the judges are looking for a consistent record of achievement that demonstrates the following qualities: Honestly and openly giving staff clear goals and shaping growth plans and objectives accordingly; providing positive training, motivation and incentives; dealing with issues quickly and objectively; identifying and helping any struggling staff members; creating a high quality and stimulating work environment; and unlocking staff potential. Inform Billing’s undertaking of an executive leadership restructure and major overhaul of a company wide strategy in 2023 has seen the team deliver visionary leadership, operational excellence and unwavering dedication to customer service and employee development, firmly positioning the business for heightened success.

These shortlists are a wonderful recognition that reflects our ongoing commitment to delivering quality billing solutions and services and is also a true testament to the hard work and dedication of our brilliant team.

We are really looking forward to the Channel Champion teams of 2024 being recognised and awarded at a fabulous garden party and festival of success, held in the open air at Regents Park on the 4th of July.

 

 

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